CAPA Training Courses

Organisations at every level often do not manage corrective action with sufficient rigour (involving root cause analysis) to ensure that past and present problems do not recur in future. It is one of the most common and most serious of audit findings.

It is still more the case that organisations’ approaches to identifying potential problems and disasters and preventing their occurrence are ineffectual.

Gablesmead offers standard and tailored training courses to address these needs.

Very good that the course was tailored to our needs. Would recommend this training to others.

Stefanie Weirs, Ledger Homes

Highly interactive course. Instructor presented in a simple to understand language and examples. Very impressive.

Rajeer Sahni, Qatar Petroleum

A good tool to enable me to feel confident in carrying out internal audits in the future.

Andy Waites, Surrey Satellite Technology Ltd

Overall it was great course of exceptional quality.

S. M. Khan, Public Course

Very informative and engaging training that I would recommend to colleagues at all levels. Thanks so much.

Jana Schalansky, European Medicines Agency

Thank you for adding humor to the course! The content was excellent.

Celine Bienek, Bayer, USA

Very informative and helpful and excellent participation.

Francesca Fernandes, Public Course

Tutor showed in-depth knowledge for the course subjects. He has managed to make an interesting course out of the boring subject of ISO standards. Excellent!

F. C. Hart, SUCO, Cairo

Instructor made a difficult subject easy to pay attention to. Real life examples in the industry helped a lot.

Rachel Soldano, Bayer, USA

The exercises were extremely helpful in understanding the materials covered. Thanks for your time !

Kris Wilder, Public Course

The exercises were very valuable and the role plays were realistic. Gives me confidence in actual experience and not just theory.

Simone Commandeur, CREL

Notes are very good and will be useful in the future.

Edmund Wiglusz, Centrica

Very impressed with the tutor’s knowledge of management systems.

Alex Vaughan, Murphy Group

The overall organisation and planning of the course from its inception to actual presentation was commendable.

Levi Santos, Public Course

The exercises were extremely helpful in understanding the materials covered. Thanks for your time!

Kris Wilder, Public Course

The entire course was conducted in an excellent manner.

S. Bilavinakath, Public Course, Bahrain

The training was excellent and informative and more than I expected.

John Seema, Public Course

Actually, it was one of the most interesting and beneficial courses I have attended.

M. Badghaish, United Sugar Company, KSA

Course notes and handouts were delightful. An excellent tutor with an excellent sense of humour and rapport.

Nevine Khalik, Public Course, Cairo

Very illuminating as to the methods required to successfully audit.

Fraser MacDonald, Public Course

An excellent instructor. He used personal anecdotes about his past experiences to illustrate and clarify points. Done with great humour and professionalism.

Ronnie Parristl, Public Course

The course was very interactive and very practical. There was no boring moment. Well done.

Jerry Fernandes, Public Course

Excellent presentation, very useful. I have learnt a lot from this course.

Baptist Montero, Qatar Petroleum

Excellent throughout.

M. Upsall, RCWG

It is one of the best organized courses I’ve been on; was well presented and interactive.

David Syme, Bayer, USA

This course will really help me to do my best during internal audits at our Company.

T.R. Giri, Public Course

The instructor did an excellent job and was very knowledgeable.

Cipriano Puig, CAS Ltd, Kuwait

Learned much about audit and QMS. I look forward to applying my knowledge. The instructor was excellent.

Michael Weeks, Bayer, USA

The tutor has perfect management skills and kept us on a high level the whole week.

Elisabet Olafsson, SCA Hygiene, Sweden

Excellent course… good knowledge for new auditor to go out and perform to the best of their ability and want to be a good auditor.

Lela Hargrove, Public Course

Very informative course with excellent practices and exercises. Would recommend to any quality auditor.

A. Malik, Etisalat Academy, UAE

Thanks to the tutor for imparting a lot of knowledge in this short period of time in the best possible way.

Anil Streedhar, Public Course

The trainer is very experienced in his work with real time experience for narration of examples. It is a job well done and beyond my expectations.

M. A. Mateen, Public Course

A well structured course and well delivered with time taken for detailed explanations where necessary.

J. K. Seth, Public Course

Material provided was exceptional. Overall training has exceeded our expectation. Trainer is knowledgeable and a very good presenter who is firm but friendly.

H. Mohideen, Etisalat Academy

Really enjoyed the course and the tutor made it a treat to be here.

Lynn Hough, Bayer, USA

Excellent examples were given to understand the subject.

Maxim D’Souza, Public Course

The knowledge and experience brought to the course was imparted well and held the attention of the group. Thoroughly worthwhile!

Phae Pritchard, CREL

The course was very interesting and enlightening to the team.

Berni Ti Cinco, Public Course

Speaker’s knowledge was excellent and vast. We found this experience very useful.

Javed Petafi, Public Course, Kuwait

It was a very beneficial course for our staff. The course content and tutor’s performance was excellent.

B. A. Malik, FAMCO

Grateful to the course tutors giving valuable course training in a very simplified and excellent manner.

S. Sivakmar, Public Course

Instructor did a wonderful job at providing relevant examples to help clarify the course content and principles. Thank you.

Jody Prudholme, Bayer, USA

Very enjoyable and well presented course.

Andy Wilson, Bristol Energy Group

The course was excellent. We find it very useful in our work. We are very pleased with the tutor as he guides the course very well.

A. A. Nikam, Bayer, India

I am very glad we chose Gablesmead for the training.

Connie Stewart, Bayer CropScience, QHSE North America

Very well structured course and well presented. Very relevant to our work.

Justin Evans, DEFRA

A very competent and knowledgeable instructor who made the subject matter interesting and, where he could, relevant to our workplace and experience.

Vincent Maheen, Qatar Petroleum

Thank you!! Excellent abilities to convey a fairly challenging subject to a mixed group.

Justin Martin, Public Course

Excellent course – a lot of information to take in, but very beneficial. Covered all areas of the subject.

Jim Gatt, Public Course, Cairo

The course not only met but exceeded my expectations. The tutor’s manner and style of instruction lends to learning and controlling the class very well.

Connie Stewart, BayerCropScience, QHSE North America

The course was kept on a good level for all of us. The course exceeded my expectations.

Michael Pihlblad, Gulf Agency Company, Qatar

Course notes were so good that it gave little incentive to take notes.

Alice Newall, Geo-Resourcing Consultancy

A very competent trainer with vast experience all too apparent. Well done. Excellent job.

Paul Fardy, Public Course

Very well conducted and presented course.

Maurice Fernandes, Public Course

Excellent course. The tutor is very knowledgeable and a very good instructor. Excellent attitude.

John Watson, Public Course

Very professional course.

Robert Gray, Murphy Group

An extremely beneficial course. Clear and concise.

Steven James, Public Course

Excellent presentation, very useful. I have learnt a lot from this course.

Baptist Montero, Qatar Petroleum

I was surprised at how interesting this course actually is! It has improved my thinking on auditing and why it is necessary.

Sherry Strutton, Public Course

It was a pleasure to attend this course.

Luice Zborovska, Public Course

Great instructor. Excellent student/instructor rapport. Grand experience.

Bill Wood, Public Course

The tutor was superb. He knew his material inside out and demonstrated a lot of experience.

A. Mubarak, Qatar Petroleum

I have spent a fair amount of time with certified auditors and none have so easily conveyed ISO 9001. Really helpful!

Philip Doig, Risk Manager, Centrica Renewable Energy Ltd

Excellent interactive workshop ….good insight into quality improvement tools.

Rajeer Sahni, Qatar Petroleum

The course was very interesting and enlightening to the team.

Berni Ti Cinco, Public Course

A very well presented course. Have learned a great deal.

Christopher Gosney, Public Course

I appreciated the fact that the tutor used very understandable language and terminology considering all attendees were of different EU countries.

Simona Villa-Colciago, European Medicines Agency

The course notes and handouts were so organised, I was able to focus on the tutor instead of taking notes. It was a very nice course and experience.

Dr Hala Amliza, Public Course, Bahrain

The course was made very enjoyable by the tutor’s presentation skills and the way he involved all participants. Nicely done!

Simona Villa-Colciago, European Medicines Agency

It was an excellent course. It completely depicted the audit scenario.

Claudius Lobo, Public Course

Very good, worthwhile course for ongoing learning. Enjoyed the company of the tutor and delegates alike.

George Reach, Public Course

I think the course is excellent… the structure, knowledge of the tutors and material are very good… can be recommended.

Biha Osario Diego, Bayer, USA

Excellent knowledge. Gave everyone a chance to express themselves. Very understanding.

Jim Doubrave, CAS Ltd, Kuwait

Conducted in an air of professionalism without losing humour or sense of enjoyment.

Phil Bridger, Public Course

Very clear and comprehensive information presented. Many useful suggestions for improvements to current procedures.

Patricia Fitzgerald
ADAMAS

Patricia Fitzgerald, ADAMAS

The course will help me a lot in my work. The materials in the course were excellent. The exercises were very beneficial.

Taha Al-Hamri, Public Course

Enjoyable. Well structured.

Kay C. Khoo, Bayer CropScience, Australia

I was rather apprehensive in the beginning, but thoroughly enjoyed the course. I feel as though I really understood it.

Nicky Jones, Public Course

Completely changed my mind about the value of implementing a quality management system.

Alan Wier, Bayer, USA

Training conducted extremely professionally by an extremely experienced and knowledgeable trainer.

Nasir Patel, FAMCO

Course notes and handouts were delightful. An excellent tutor with an excellent sense of humour and rapport.

Nevine Khalik, Public Course, Cairo

Practice and case studies are very useful. Tutor performance was very smooth throughout the entire course.

A. M. Ibrahim, Public Course

The course was excellent. It provided me with the knowledge and information I was seeking. The tutor was excellent, added greatly to the learning experience. Well done !!

Randall Sonmor, Public Course

You have done a remarkable job in putting together this course.

Anil George, Public Course

Great class. Outstanding instructor.

Philip Scott, Public Course

An excellent course. Extremely interesting and very well run.

M. Trevor-Jones, Sigma Paints

The tutor delivered the material in a very professional manner. He was very knowledgeable in the subject and answered all questions clearly.

Nihad Hamed, Public Course

Very informative, gave better understanding of what an auditor may need/expect from me when being audited.

Wilma May, Centrica

The tutor made a fairly dry subject interesting.

Tord Almgren, Middle East Ship Management Ltd

The course was made very enjoyable by the tutor’s presentation skills and the way he involved all participants. Nicely done!

Simona Villa-Colciago, European Medicines Agency

Thought the class was great and had an entertainment value to keep the attention of students. Very comprehensive course. Enjoyed the experience.

Grant Walker, Bayer, USA

I found this course extremely useful to my type of work. The tutor’s performance is the highest order I have ever seen.

R. Kannan, Public Course

The tutor was very professional and the course was well structured. The tutor made the sessions very interesting by providing many real examples to illustrate the content.

Esther Martinez, European Medicines Agency

Course tutor had right balance re. telling/explaining and doing/role play.

Dave Mellor, Department of Work and Pensions

Very informative and helpful and excellent participation.

Francesca Fernandes, Public Course

Course was structured perfectly.

A. K. Jyer, JAL International

Conducted in an air of professionalism without losing humour or sense of enjoyment.

Phil Bridger, Public Course

Thanks. A pleasure.

Captain Ray Gott, Public Course

I learned the concept of auditing. Great course !

Jacqueline Bradford, Public Course

It has given me confidence to continue auditing successfully within the Company.

Richard Barlow, Centrica

Course was challenging, informative and focused – an enjoyable experience that will benefit my organisation and myself.

Terry Barber, Public Course, Cairo

Course conducted in good professional atmosphere.

John Ross, Public Course

I would like to express my appreciation to the people who structured this course and to the tutors who were really dedicated.

M. W. Hafez, Public Course, Cairo

Overall this course was outstanding.

Steve Salvador, CAS Ltd, Kuwait

Quite impressed with the course outcome and gained a lot from the course also.

Joseph Dafinu, Centrica

Outstanding course… very imaginative.

T. Wenzel, RCWG

Very informative course leading to better skills and auditing techniques.

S. A. Memon, Etisalat Academy, UAE

Excellent course and excellent delivery.

Adi-Maria Simoiu, OPCW

An excellent course, very well presented.

Christopher Gosney, Public Course

The course has been an excellent eye opener and will be very useful in my daily work.

Roy D’Souza, Public Course

Would recommend to all potential auditors. Would highly recommend to management where audits are required.

Lori Artim, Bayer, USA

The course will be a very good tool for developing/improving the quality system in my organisation.

D. Sanghera, Public Course

Very much enjoyed the course. Very relevant to my work and gave food for thought.

Judith Janssens, ADAMAS

You gave us a better understanding of auditing, of how it should be done properly. Thanks a lot!

Armela Dulles, Public Course

Very enjoyable course!

N. Lawrence, Euroguard

Very good that the course was tailored to our needs. Would recommend this training to others.

Stefanie Weirs, Ledger Homes

Far more valuable than I had anticipated. The role plays on Day 2 were an excellent feature and I thoroughly enjoyed the course

Paul Rossington, Centrica

Course content and delivery went beyond my expectations.

Tony Francis, Bristol Energy Group

Excellent course and excellent delivery.

Adi-Maria Simoiu, OPCW

The course material, particularly the exercises, are very well designed.

A. Bajwa, Public Course

Best tutors I have had in my career so far.

Karel de Rudder, Bayer, Belgium

Excellent course. It has opened my thoughts and thinking process.

J. Michael Jacob, Public Course, Oman

An excellent course. Extremely interesting and very well run.

M. Trevor-Jones, Sigma Paints

My personal thanks to the tutor for his brilliant performance. As a future Quality Manager, this course gives me a great start for my career.

Slimane Mechouki, Public Course

An excellent course conducted with enthusiasm. Examples used were pertinent to my field and greatly helped my understanding.

Daniel Staples, Public Course

You have done a remarkable job in putting together this course.

Anil George, Public Course

The course was very well conducted and the tutor had total command of the subject.

S. Nadeem, Public Course

The information contained in the course was extremely useful and I’ve learnt a lot and I consider can now perform an audit.

Allan Weir, Department of Work and Pensions

Thank you. I have attended various courses in USA and UK, but this was the best.

Fatina Al-Marzouki, Public Course, Bahrain

Anyone would benefit from this training in order to work smarter.

Veronica Picciafucco, European Medicines Agency

I came on this course knowing very little and am leaving with great, useful knowledge and most importantly an understanding of what is required of me.

Rebecca Butler, Public Course

Great instruction. All aspects were covered with grand appeal and delivery.

Floyd K. Wright, Public Course

Excellent course and the tutor’s knowledge made it even better!

Rob Beard, RCWG

Course was structured perfectly.

A. K. Jyer, JAL International

Many thanks for an enjoyable and interesting course.

June Anderson, RCWG

The course provided great insight and appreciation of internal QMS audit… which is very useful for a beginner. Quite concise, informative and interesting.

Chuk Ezeokeke, Centrica Renewable Energy Ltd

The tutor runs a tight ship! Very helpful. Very professional.

Sue Ryan, Department of Work and Pensions

This was an excellent course. It made me think and analyse. The instructor was also excellent. I highly recommend this course.

Virginia Amader, CAS Ltd, Kuwait

Very good course. Surpassed my expectations.

Martin Pointer, Surrey Satellite Technology Ltd

Well delivered. Good structure. Tutor made the subject very enjoyable indeed.

Dora Duarte, European Medicines Agency

Outstanding!

Kathy Williams, Public Course

A well structured course and well delivered with time taken for detailed explanations where necessary.

J. K. Seth, Public Course

The course has broadened my outlook to the system of auditing.

Bazil Rocque, Public Course

A very informative and well produced course.

Dan Morgan, Gulf Agency Company, Qatar

Managing Corrective and Preventive Action (CAPA)

This training course addresses an area which third party certification auditors frequently find to be poorly implemented and which ironically often entails much non-value adding work. Practical guidance is given on how to manage Corrective and Preventive Action (CAPA) efficiently and effectively.

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