Overview

ISO 9001 requires organisations to audit their Quality Management System (QMS) and to use audit as a means of generating continual improvement. Internal audit should be more than a super-checking activity. If done well, it should provide a handsome return on investment. Managers should value audit findings.

The 2 day ISO 9001 Internal Auditor Course gives guidance on establishing a successful internal audit programme and shows how to carry out every stage of an audit effectively.

Who should attend

• Newly appointed Quality Management System Managers who seek key skills for this important role.
• Employees who will be carrying internal audits. No previous audit experience is required.
• Non-auditors who want to understand audit and its benefits.

This should also be seen as a first step in training for those who may, in the future, audit suppliers or be required to perform safety or environmental audits.

Benefits

• Participants will be able to perform internal audits effectively and confidently.
• Sponsor organisations will be able to establish an audit programme which will help to minimise risk and reduce avoidable costs.
• Successful completion of the course will satisfy a key training requirement for becoming an IRCA-certified Internal QMS Auditor.

Key Topics

• Management systems and the need for audit
• The PDCA cycle and its relevance to QMS and internal audit
• Establishing an audit programme
• Selecting and training internal auditors
• Planning an audit
• Performing an audit
• Reporting audit findings
• Verifying corrective action
• Dealing with difficult audit situations
• Auditing for improvement

Structure

The 2 day ISO 9001 Internal Auditor Course comprises a series of interactive tutorials and team-based exercises taking participants through every step of the audit process. Each participant will receive a comprehensive course manual which includes examples of typical audit documentation.