Improvement Tools & Techniques Training Courses

Whether it is achieved through incremental or continuous improvement, or by breakthrough i.e. radical innovation, certain tools and techniques have proved to be highly effective.

These training courses are all intended to be delivered in-house. Learning is through a series of exercises and workshops based on the context of your organisation and its needs. Titles and content can be tailored.

Very good that the course was tailored to our needs. Would recommend this training to others.

Stefanie Weirs, Ledger Homes

Excellent interactive workshop ….good insight into quality improvement tools.

Rajeer Sahni, Qatar Petroleum

Process Mapping

This training course provides a hands on introduction to process mapping or flowcharting, as it is sometimes called. The learning enables participants not only to use this important improvement tool, but also to prove to themselves how very beneficial it is to them and their organisation.

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From Process to Procedure

This training course is for organisations which intend to engage employees in developing a processed-based management system. They are seeking an approach will enable them to move towards best practice and to define it in documentation which is appropriate, consistent in style and effective in use.

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Managing Corrective and Preventive Action (CAPA)

This training course addresses an area which third party certification auditors frequently find to be poorly implemented and which ironically often entails much non-value adding work. Practical guidance is given on how to manage Corrective and Preventive Action (CAPA) efficiently and effectively.

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Using Balanced Scorecard

This training course takes participants with no prior experience step by step through the construction and use of a balanced scorecard. Its examples and exercises focus on internal and external factors which are directly relevant to the organisation.

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Introduction to 5S

This training course takes participants though a simple, yet effective methodology for transforming the workplace not only to enhance quality and efficiency of work, but also to make it safer and to reduce the risk of environmental incidents.

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Managing Change

This training course enables those trying to drive business process improvement or the development of new and better management systems to plan how to overcome resistance to change. For others involved, it helps to get buy-in.

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